Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We take care to keep this information secure and prevent any unauthorized access or unlawful use of it as described in the “Security” section below.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system, the Internet service providers utilized,
the amount of time you spend on the Site, the pages on the Site that you view and other similar information. We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).
How we use collected information
Box Planner may collect and use Users personal information for the following purposes:
Security - How we protect your information
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
We do not share this information with outside parties except to the extent necessary to provide the service.
To send account updates
To provide you with notices about your account, including expiration and renewal notices.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.
We will only share your personal information as described below, unless you have specifically consented to another type of use, either at the time the personal information is collected from you or through some other form of consent from you.
We may disclose your personal information:
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Represent's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Represent about our users is among the assets transferred.
- To fulfill any purpose for which you provide it.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our contract terms and conditions, including for billing and collection purposes.
- To investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Site.
Web browser cookies
Our Site may use "cookies" to enhance User experience.
We retain your personal information, if provided by you through the Site, for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. We also may retain your personal information for a longer period of time on the basis of our legitimate interests in providing our Services to you or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregated or anonymous data previously collected so that it can no longer be used for personal identification and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
As a convenience to you, we may provide links to third party websites from within the Site. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Site, you do so at your own risk. We encourage you to read the policies and terms of every website you visit.
Social Networking Services
The Site may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Site, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.
You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.
Information relating to Children
Our Site is designed for those 16 years of age and older. We do not knowingly collect information from anyone under the age of 16.
Communications with Box-Planner
Do Not track Signals
Please note that we do not respond to or honor “do not track” signals or similar mechanisms transmitted by web browsers.
Your European Union Privacy Rights
If you are a resident of the European Union, you have certain additional rights with respect to your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), including the following:
You may contact us at firstname.lastname@example.org to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances we may charge a reasonable fee for access to your personal information. Furthermore, if you believe that our processing of your personal information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.
- The right of access to your personal information.
- The right to rectify your personal information if it is incorrect or incomplete.
- The right to have your personal information erased (“right to be forgotten”) if certain grounds are met.
- The right to withdraw your consent to our processing of your personal information at any time (if our processing is based on consent).
- The right to object to our processing of your personal information (if processing is based on legitimate interests).
- The right to object to our processing of your personal information for direct marketing purposes.
- The right to receive your personal information from us in a structured, commonly used and machine-readable format, and the right to transmit your personal information to another controller without hindrance from us (data portability).
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 22, 2018